Refund & Cancellation Policy

Effective October 21, 2026

This policy explains how payments, cancellations and refunds work for QRCreator. It is part of our Terms of Service.

1. How billing works

Paid plans are prepaid in US dollars for one period (monthly or yearly) through PayPal or Wise. Nothing renews automatically and we never store your card. We activate your plan after confirming your payment, usually within one business day.

2. Cancelling

Because nothing auto-renews, cancelling simply means not paying for another period — there is no fee and nothing to switch off. When a period ends, your dynamic codes keep working through the 30-day grace period described in the Terms. To close your account entirely, email support@qrcreator.space.

3. Refunds

• Duplicate or wrong-amount payments — if you pay twice or pay too much, email us your transaction ID and we will refund the extra.
• Payments we can't match or activate — if we cannot verify a payment, we will not activate the plan and will refund any amount we received.
• Active plans — once a plan is activated, the redirects, scan tracking and grace period are made available for that period, so fees are generally non-refundable, except where the law requires otherwise.

We do not refund for printing or reprint costs, downtime, or results, except where the law requires it.

4. How refunds are paid

Approved refunds go back to the original PayPal or Wise account, normally within 5–7 business days of approval. Your payment provider may take longer to show it.

5. Disputes

Please contact us before opening a PayPal dispute or chargeback — most issues are resolved faster by email: support@qrcreator.space. Include your transaction ID and account email.